Privacy Policy
F & M – Flowers & More
At F & M – Flowers & More, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or place an order with us.
1. Information We Collect
When you place an order or contact us, we may collect the following information:
- Name
- Phone number
- Email address
- Delivery address
- Billing details
- Uploaded photos (for photo cakes and customized gifts)
- Messages for cards or cakes
- Event details (for engagement, wedding, baby shower, decorations, etc.)
2. How We Use Your Information
We use your information to:
- Process and confirm your orders
- Deliver products and services
- Customize cakes, gifts, and event decorations
- Respond to inquiries and customer support requests
- Improve our products and services
- Send order updates and important notifications
We do not sell, rent, or trade your personal information to third parties.
3. Payment Information
If you make payments online, your payment details are processed securely through trusted payment gateways. We do not store your card or banking information on our servers.
4. Photo & Custom Content
Images uploaded for photo cakes, mugs, cushions, or frames are used only for order processing purposes.
We do not use your personal images for marketing without your permission.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure, and we encourage customers to share information responsibly.
6. Cookies & Website Usage
Our website may use basic cookies to improve user experience and website functionality. Cookies help us understand visitor behavior and enhance performance.
You can choose to disable cookies in your browser settings.
7. Third-Party Links
Our website may contain links to:
- WhatsApp Channel
- Other social media platforms
We are not responsible for the privacy practices of third-party websites.
8. Changes to This Policy
F & M – Flowers & More reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.
9. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
📞 Phone: +91 9391139858, +91 9642167353
📧 Email: connect.fandm@gmail.com